The Denova trash respawn bug, please help!

Edit: A few hours after this post, Bioware answered the forum post I wrote and asked me to submit an in-game bug report which I shall do again. It could be a coincidence but I’m starting to suspect that they do watch the blogs and twitter. I’ll keep you all updated as to how this progresses.

Following in BattleChicken footsteps. Today I’ll try raise some awareness in the blogosphere about a particular bug that has been driving me crazy and that has not received any acknowledgement from Bioware. I put in a ticket in-game, I put in a post in the customer service forums and no replies are forthcoming. Here’s the post in question copied here, as of the time of this post there was no replies yet:

Hi,

I’m raid leading for a guild and we’ve had all the trash respawn on us a few times when the game switched us instance a few times now and as recently as july 23rd for one of our guild members during a pug. For example we get switch from Denova 1 to Denova 2 after a wipe and that’s when the trash get respawned.

Lately, we started to designate someone to wait to release until people are back to stay in the same instance but even that isn’t working anymore since the rest of the group gets switched anyway when the come back in.

This is issue is incredibly frustrating for us because it makes us lose a ton of time and even had us call raids early because we were faced with 45 mins of trash reclear just to get back to where we were. I’m also really suprised to not see this issue in your list of known bugs since quite a few of us have submitted tickets about this.

I’d like to know is this issue is being looked at and when can we expect to see a fix.

In essence the bug is simple. When there’s enough people in Explosive Conflict, multiple instance of the zone are created (Denova 1, Denova 2, etc…). When that happens the game will sometimes switch the raid group from one instance to the other. Since we did not clear the trash in the new instance, we have to kill the trash again….

It’s very frustrating and a waste of time. What makes it worst is that it’s not listed anywhere in the list of known bugs and when I try to contact Bioware about this I get no answer. So I’m faced with two options here. Either this has been affecting only me and the rest of Snark Side or there’s other people suffering from this and Bioware simply doesn’t want to acknowledge the issue.

I’ll ask for your help here. If you have been victim of this bug please leave a comment here. If you have a blog please post on the issue or link back to this topic and if you have twitter I’d love it if you could pester Bioware a bit either by linking back here or to your own posts about this.

Here’s the thing, I love this game and I want to succeed but issues like this makes it hard for me to maintain interest in raiding both for me and for my raid members. I don’t want us to stop raiding because it’s pretty the reason that brings us together. Since this is our biggest issue, I want to see it fixed asap.

So I’m asking for everyone help here in making this issue known to Bioware and get an answer from them. Thank you.

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