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« Monday update: Swtor bugs and Secret world issue one
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Start small and grow or go big and fix

July 18, 2012 by lonomonkey

Playing both Swtor and Tsw in paralel makes for very interesting comparisons. I’ve seen the launch of both games and I find it very interesting to watch two completely different launch strategies for each game. Swtor went for a big, all-inclusive game with a lot of features and Secret world opted for a much smaller game with the idea of growing the game post launch.

Swtor problems…

Let’s not beat around the bush. Swtor strategy of launching a big game with features to appeal to many types of players has backfired on them. Whatever the reason, too many variables or shoddy work, Swtor is dragged down by bugs and features that are not working as they should. Bioware seems to be unable to keep up with the fixes and the demand and the end result is that Swtor has been bleeding players for a long time now. It does not feel like a healthy game.

There’s a lot of potential to be found in Swtor and I still believe that it could become a truly great game but Bioware might simply run out of time. No game can keep losing players forever and I freely admit that I am worried for the game future at this point.

Secret world small and targeted launch

The Secret world took a completely different approach to its launch. Instead of going for a broad approach, they narrowed down a lot their scope and targeted a certain audience right from the start. They want to appeal to the more adult players, those that love to struggle a bit in their game and explore the world around them. In short they designed a game for explorers and puzzle solvers. There’s not a lot of entirely new mechanics in the game and the combat / pvp is pretty standard. Instead they focused on what they felt is the strength of their game and appealed to the players they felt would love the exploration based gameplay.

So far their strategy seems to be paying off since the game is growing nicely and most reviews are very positive but I wonder a bit about long-term. Short term it’s great to play a game that has relatively few bugs and is well polished but will it hold people interest in the long run? Maybe six months down the road the missing features and the smaller amount of content will become major problems. It’s a bit hard to say right now…

Which is the better strategy?

So what would you prefer? Throw a wide net from the start and hope you’ll retain enough players so that by the time you get everything in order you’re still on top or aim smaller and hope that the quality of the content will be enough to sustain you long-term while you add the rest?

If you go with a pure number game where the aim is to get as many players as possible the answer is not so clear-cut. Swtor still has a lot of players (around 600k apparently) and while we do not know about Tsw it’s a safe bet to say less simply based on the number of servers and sales. Ultimately, if Swtor stabilize around their current number they will still be one of the big MMOs out there right now and that means money which is what interest EA in the end so their strategy isn’t that crazy.

But that comes at the cost of reputation and it can have disastrous results if you let a game fall too low in public opinion. There are dead MMOs out there that are proof that yes, a mmo can die and there’s many more like Warhammer online or FF14 that are simply surviving.

It’s too early to tell really how this will all play out but I’m really curious to see if Funcom strategy will pay off. It seems lately all the new MMOs try to be the big one and do it all and it’s interesting to see a company take a different path. I do hope it will pay off and show the industry that the WoW way isn’t the only way to go.

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Posted in Game design, ToR, TSW | 6 Comments

6 Responses

  1. on July 18, 2012 at 10:34 am spinks

    I think it’s way too soon to say about TSW, because I’d assume players will start getting bored and wandering off after about a month or so. Until then, we don’t know how well their strategy will pay off.


  2. on July 18, 2012 at 3:18 pm rowan

    @Spinks Agreed. I love TSW right now. Who can say how I’ll feel in 6 months. I was very excited about SWTOR, and still like the game; but BioWare’s management of the game and the player-base is abysmal. I’m not sure their numbers won’t take another hit in a day or so as many original 6-month subs fail to renew and then again when GW2 launches in late August.


  3. on July 18, 2012 at 5:13 pm Ano

    @Ionmonkey:

    I think we must be playing two completely different versions of SWTOR. I found SWTOR to be a very polished almost bug free game. TSW on the other hand has (or had) a large number of bugs. Check out the patch notes of TSW compared to SWTOR. TSW has a massive list compared to the Star Wars patch notes from early releases.

    SWTOR biggest issue is its horribly bland world outside of the spoken class quests. Each planet was mainly an empty expanse that soaked up players time travelling from one quest hub to the next. Bioware has also added the bare minimum of content updates.

    SWTOR customer support has also been non-existant. Trying to get a ticket answered in SWTOR is an exercise in futility. When I finally cancelled the game two months ago I still had over 40 tickets that were outstanding. In the end I simply gave up.

    TSW support has been excellent. I’ve used the ingame petition system five times now and within 20 minutes a GM has come online and helped with stuck quests and some other issues I have had.

    Funcom have also announced monthly content updates with content that not only covers endgame but also adds to lower level areas.

    Considering the amount of money Bioware wasted on Star Wars (especially compared to Funcom’s far smaller budget) there is no comparison between the two games. I don’t know what alternate reality Bioware is living in but it is blatantly obvious they do not know how to design and support an MMO.


    • on July 19, 2012 at 10:17 am lonomonkey

      I’m going to agree with you that we seem to be playing different games :) I agree that TSW has a long list of bug fixes but all of them are small bugs and they are getting fixed rapidly. Swtor is still dragging bugs from launch that are not fixed and there’s some serious game breaking bugs especially in raids.

      I guess it is a matter a perception when you get down to it though


      • on July 19, 2012 at 6:03 pm Ano

        The main bugs we encountered were the Soa fight in Eternity Vault. Karagga’s Palace was relatively bug free. Our guild lost interest in the game before any serious attempts were made on Explosive Conflict (unless you count the ridiculous difficulty of the Zorn & Toth fight as a bug).

        As for the rest of the game it was basically lack of features that annoyed everyone in my guild. Granted the auction house and guild roster list were buggy. Still not game breakers though.

        I wonder why I still care enough about this game to comment on it. I am still very angry at EA/Bioware for the way they treated the Star Wars license. All that IP squandered. A real shame.


      • on July 20, 2012 at 8:25 am lonomonkey

        Yeah, I totally agree with you about the anger part about wasted potential.



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